CCI joins the GBS World Marketplace and Certification Program

CCI joins the GBS World Marketplace and Certification Program

CCI Kenya has joined The World Source Marketplace for Global Business Services (GBS.World) and has been assessed as part of the Certified program.

With over 11,000 employees, CCI Global is the largest provider of leading Business Process Outsourcing services in Africa. CCI have several delivery locations across the continent with Kenya being home to one of their largest operational centres; their world class delivery centres are based in Nairobi, Garden City, Durban, Johannesburg, Cape Town and more. Utilising proven operational expertise in omni channel engagement, CCI deliver sales, customer service, and customer management strategies to a large and growing portfolio of leading brands & blue chip organizations in the US, UK, Australia, and Africa across a diverse range of sectors from Finance & Insurance to Airlines & Retail.

To access and view their GBS World profile, please go to:

GBS World is a research-centric marketplace that lists service providers across 12 categories in 70 countries on six continents. It offers buyers more than just a search-and-match service. Companies that want to source any range of business services will find various tools to assist in their decision-making processes. These include consumer and industry research, location analyses and benchmarking, and profiling of service providers. Business-to-Business (B2B) sourcing and advisory services are also available through GBS World on demand.

The marketplace offers service providers a free basic profile and then three validation upgrades with additional benefits accruing at each level: 1) Trusted, which includes access to requests for proposals (RFPs) and marketplace listings; 2) Verified, including profiles in global business buyer reports, and; 3) Certified, which goes so far as to conduct an in-depth operational assessment and analysis of key capabilities and expertise.