Category: Genesys

The Customer Is Always On The Right Channel

Stop and think about the numerous ways you communicate. Just this week, I called for a vet appointment, texted my orthodontist about payments, messaged a colleague on LinkedIn, used web chat to get help with my taxes and used an app to order dinner. And, as we all bounce across these different channels, it seems some channels simply work better for the task

Read More

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)

Request For Information (RFI)
Name(Required)