The 2023 Global Business Services Conference will turn its focus from the why of GBS to the how: insights into execution that fulfill the promise of GBS and shared services. It will provide service delivery leaders with perspectives, practical examples, and real-life stories from leaders of the most successful service organizations on how they are increasing business value.
Topics that will be covered include:
- Navigating Swim Lanes for Enterprise GBS and Transformation Roles
- GBS’s Role in Mergers, Acquisitions and Spins
- Moving the Dial on BPO relationships
- GBS Reboots: Tales from the Front
- Experience Is the New Black
- How Shared Services Deliver Finance Value
Who Should Attend:
- VPs, SVPs, Directors, and Managers of: Shared Services; Global Business Services; Business Services; Corporate Strategy; HR, Benefits, Administration & Payroll; Finance & Accounting, Transformation, Service Operations, Information Technology, Procurement, Change Management
- Chief Human Resource Officers
- Chief Administration Officers
- Chief Financial Officers
- Chief Operating Officers
- Chief Transformation Officers