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This is the place to be if you’re looking to reconnect with the customer engagement world and develop your contact centre knowledge.
Returning to London’s ExCeL on 29-30 November 2023, this is your chance to reconnect with thousands of customer engagement professionals and industry leading suppliers.
Discover the latest trends shaping the future of call and contact centres in our unique educational programme with expert seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.
Europe’s most proactive customer experience and engagement professionals join us to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.