Event type

Physical Event

Description

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13TH YEAR – EUROPE’S LARGEST CUSTOMER ENGAGEMENT EVENT IS BACK!

We’re living in the most transformational period that many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever. We’ll be exploring the overarching theme of ‘The Pivotal Role of Human-Centricity in Cultivating Customer Belonging’.

  • In-Person Conference
  • The Brewery, London
  • Tuesday 28th November 2023

A JAM-PACKED DAY OF DIVERSE CONTENT COVERING ALL ASPECTS OF CUSTOMER ENGAGEMENT

Hear from top-level speakers from world-class brands as they draw upon real-life case studies to showcase the latest innovations in the CX world, sharing valuable, take home, implementable ideas and strategies to enhance customer engagement.

Join us live at the The Brewery, London on the 28th November 2023 to become more attuned to your customers and deliver the service they expect in this ever-more digital world of human engagement.