Event type

Physical Event


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The 4th Edition E3 Customer Experience Conference, officially supported by the National CX Academy Saudi Arabia held on 9 – 10 July 2024 in Riyadh, Saudi Arabia, is an annual event dedicated to exploring and enhancing customer experience strategies and practices across various industries.

Saudi Arabia’s CX market is witnessing remarkable growth, with a strong focus on customer satisfaction. Statistics show it’s expected to reach SAR 50 billion by 2025. New projects incorporating AI-powered chatbots, virtual experiences, and data analytics are revolutionizing customer interactions and driving loyalty, establishing Saudi Arabia as a CX leader on a global scale. Beyond the informative sessions, the E3 Customer Experience Conference fosters ample networking and collaboration opportunities.


The 2-day conference will bring together 750+ attendees from 30+ countries to connect with Global CX leaders across sectors like telecommunication, government, banking, healthcare, e-commerce, and retail. A tremendous networking opportunity awaits as attendees engage with top global brands participating in the event.