Description
NORTH AMERICA'S PREMIER INVITATION-ONLY MEETINGFOR CX LEADERS IN FINANCIAL SERVICES
LEVERAGING INNOVATIONS FOR UNIVERSAL EXPERIENCE: MAKING CX YOUR MOST PROFITABLE TOOL
Key Themes for 2024
AI As An Effective CX Tool
Utilizing Voice Of The Customer And Your Data
Guaranteeing ROI From Your CX Initiatives
Employee Experience To Excel CX
What Can You Expect From The Exchange?
An event by the industry for the industry: a topical agenda created from recent discussions with senior CX professionals on top challenges and industry insights, and delivered by a top tier speaker faculty of industry leaders.
A personalized itinerary: Make the most of available think tanks, workshops and one-to-one meetings through advance selections on our pre-event portal.
We help you network: Most of our delegates attend alone and it is our job to get you all talking to each other! From our Great Game of Games welcome reception where you will challenge each other in everything from darts to dominoes, to the 10th anniversary celebration, there is plenty of easy opportunities for making new connections.
11 years of data: When you register you will be taken through a profile form that digs deeper into your ongoing challenges and investment priorities. Whilst on site you will be able to leave your thoughts and insights through both an onsite Brainstorm hub, as well as continuous polls and engagement throughout. You will be a part of benchmarking where the industry is at in 2025!
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