Description.
We are a boutique, intelligent automation consulting and software solutions provider aligned with blue chip technology platforms and solution providers. We specialise in composite application development and complex system integration focussed on leveraging artificial intelligence and automation to address our customers business challenges. Our cognitive
Jasco delivers end-to-end best-of-breed ICT, Energy and Industry solutions across the entire value chain. Our services include design and planning, logistics and supply, installation and commissioning, configuration, integration, support and maintenance. Jasco ICT Solutions offers solutions for Carriers, Enterprise, Networks and the Broadcast market as well
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across Sub-Saharan African countries, along with India and Myanmar, are
Our team helps business grow by solving problems and finding new and better ways of doing things. At IQbusiness, we believe we are redefining management consulting to be more responsive to the challenges our clients face. Whether these challenges can be tackled by leveraging research from IQbusiness and our partners, assigning teams to design and implement
Intuate Group is a privately owned, South African, broad based IT company that provides specialised, integrated technology and people solutions that bring real benefit to its clients in support of their strategic and operational objectives. Its services encompass the provision of state-of-the-art contact centre solutions, customer experience management
iNOVO offers contact centres a flexible way to service, sell to, or collect from customers across any channel – all with a view to transforming the customer experience, saving costs and driving efficiency and profitability. Through a collaborative approach, the company provides award-winning technology, solutions and professional services that deliver
Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success. With a staff complement of nearly 3 000 people, we have a
iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world. We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke
The GGDA was established in 2012 following merger between Gauteng Economic Development Agency (GEDA) and Blue IQ Holdings (Pty) Ltd. The move to merge the two entities formed part of a broader restructuring operation aimed at enhancing the role of the Gauteng Provincial Government in driving investment, growth and innovation in the provincial economy. The
Genii Ai, is an AI and SaaS Development company. Genii Ai & Analytics, provides artificial intelligence (AI) and machine learning solutions to Top 500 companies in the Financial Services, Telco, Healthcare, Insurance, Automotive and Retail sectors. Genii Ai started four years ago to R&D and develop Innovation and Analytic platforms to improve
Every year, Genesys delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experiences as a Service℠ so
The First Technology Group, founded nearly 35 years ago, has since grown representation in each major region of South Africa. We are composed of a group of companies that provide products and value-added services, all related to Information Technology environments and business processes. Throughout the years we have built a robust and broad-reaching
Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support
Ec3 specializes in contact center customer retention.
Reactivation, cross-marketing and retaining clients primarily using OUTBOUND agents.
Verticals we have deep experience in are primarily in Telco; Online Gaming; Financial Services; Retail & Health.
English-speaking, being Durban-based means our staff have excellent language
ECDC is a government parastatal mandated to stimulate and sustain the economic growth of the Eastern Cape. To be an innovative leader in promoting sustainable economic growth and development of the Eastern Cape. The mission of ECDC is: To promote sustainable socio-economic development in the Eastern Cape through focused: Provision of innovative enterprise
Dimension Data is a specialist IT services and solution provider that helps clients plan, build, support and manage their IT infrastructures. Our headquartered are in Johannesburg, Dimension Data was founded in 1983 at the inception of networked communications with a simple vision – to do great things. Today we are positioned at the forefront of networking
At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment. We offer an integrated Digital Customer Experience and Technology Service that delivers measurable results for an Always-On World. Our Digital Customer Experience Solutions encompasses everything from voice interaction
At Consulta we are sense-makers – having the ability to help you make sense of your customers, employees and partners through our relentless search for meaning in their actions and experiences. We apply world-class enterprise feedback solutions, scientific research methodologies and [national and international] benchmarks to enable you to listen to and
Computacenter is a leading independent provider of IT infrastructure services, enabling users and their business. We advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage our customers’ infrastructures. In doing this we help CIOs and IT departments in enterprise and corporate organisations
Cognia Law is a next generation legal service provider to corporations and law firms. Our company was founded with three core principles in mind: (1) provide commercial value to clients in quantifiable terms; (2) remain technologically forward-thinking; and (3) openly collaborate. In practice, our technology-augmented resourcing services free legal and
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