2023 Africa GBS Benchmarking & Market Report.

Extensive Data Bank of Country Profiles.

This extensive data bank of country profiles report provides in-depth (never-before-seen) data, statistics and insights into the GBS/BPO maturing, emerging and nascent value propositions of 26 African nations. Co-sponsored by On Consultancy with input from leading African CX and market consultant, David Rumble.
 
Each African GBS/BPO Country Profile is priced at $1800 with bulk discounts available for orders of 6 countries and above. 
Discounts are available for bulk country orders, as follows:
0 – 5Country Profiles (No Discount)
6 – 10Country Profiles (10%)
11 – 15Country Profiles (15%)
16 – 20Country Profiles (20%)
21+Country Profiles (30%)

PLACE YOUR ORDER NOW.

1. Click on the countries you want to order. They will be added to your “Shopping  Cart”. 
2. Discounts for 6+ countries will be automatically applied. 
3. Click on “Shopping Cart” and then click on “Checkout”.
4. Then enter your details.
5. Confirm your order and payment method. Payments can be made via credit card into “PayPal” or via “Direct Bank Transfer”.
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ImageNamePriceBuy
Algeria
Algeria$1,800
Angola
Angola$1,800
Botswana
Botswana$1,800
Cameroon
Cameroon$1,800
Côte d’Ivoire
Côte d’Ivoire$1,800
Egypt
Egypt$1,800
Ethiopia
Ethiopia$1,800
Ghana
Ghana$1,800
Kenya
Kenya$1,800
Madagascar
Madagascar$1,800
Malawi
Malawi$1,800
Mauritius
Mauritius$1,800
Morocco
Morocco$1,800
Mozambique
Mozambique$1,800
Namibia
Namibia$1,800
Nigeria
Nigeria$1,800
Rwanda
Rwanda$1,800
Senegal
Senegal$1,800
Sierra Leone
Sierra Leone$1,800
South Africa
South Africa$1,800
Tanzania
Tanzania$1,800
Togo
Togo$1,800
Tunisia
Tunisia$1,800
Uganda
Uganda$1,800
Zambia
Zambia$1,800
Zimbabwe
Zimbabwe$1,800

Each African GBS/BPO Country Profile includes the following Data, Statistics and Information:

  • GBS and CX Highlights
  • Population and Economic Indicators
  • Global Credit Ratings
  • Macroeconomic and Business Overview
  • Property and Employment Market
  • ICT and Transport Infrastructure
  • GBS/BPO Overview
  • BPO and CX Services and Salaries
  • CX and Contact Centre Services
  • BPS and Specialist Services
  • BPO and CX Operators and Brands
  • Est. Total and B2 English-speaking Addressable Talent Pool & Fully Loaded (FTE) Monthly Costs Comparison
  • Diversity, Inclusion and Impact Sourcing
  • Hybrid Working Models
  • Skills Development Training
  • Multilingual Capabilities
  • ICT and ITO Services
  • Investment Environment Overview
  • Performance Review and Global Competitiveness
  • Global Talent Competitiveness

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