Access certified and ranked
outsourcing suppliers in best-choice locations.
Filter by Listing Categories
Advisory & Consulting
Back Office
Certified
Contact Centers
Debt Recovery/Legal Services
Digital
Finance & Accounting
Human Resource Outsourcing (HRO)
IT Outsourcing (ITO)
Knowledge Process Outsourcing (KPO)
Learning Services Outsourcing (LSO)
Retention
Sales
Service/Support
Technology Services
Agent Desktop
Analytics
Automation and AI
Cloud and As-a-Service
Contact Centre Solutions
Digital Solutions
Quality Management
Technical Services
Work-at-home
Workforce Management
Trade & Investment
Verified

Or search via:

Service Category

Location
Matchmaking
RFPs
We are trusted by:
Get instant access to thought leadership news and research. Click here
Source services by category

For service providers: Create a free profile

Back Office

4.8

+180 service providers

Contact Centers

4.9

+357 service providers

Digital

4.8

+224 service providers

Sales

4.8

+126 service providers

Service/Support

4.9

+214 service providers

Debt Recovery
& Legal

4.9

+78 service providers

Finance & Accounting (F&A)

4.8

+126 service providers

Human Resource Outsourcing (HRO)

4.7

+95 service providers

IT Outsourcing
(ITO)

4.6

+247 service providers

Learning Services Outsourcing (LSO)

4.7

+39 service providers

Advisory & Consulting

Technical
Services

Trade &
Investment

Why business buyers turn to GBS World
A global research-centric marketplace of expertise at your fingertips.

We know how important it is for you to cut business costs, improve efficiencies, hire qualified and reliable suppliers and select the best delivery locations. 

We help you to do this with:

BUYER-TO-PROVIDER MATCHMAKING AND SELECTION

NEARSHORE/OFFSHORE LOCATION IDENTIFICATION

OPERATIONAL LAUNCH AND SETUP

SUPPLIER RELATIONSHIP MANAGEMENT

PRICING & COST REDUCTION ANALYSES

Receive data-rich, end-to-end sourcing expertise with our seasoned analysts and consultants. 

Navigate your buying journey with ease and peace of mind!

Our  Verified and Certified Providers
The largest marketplace of GBS service providers with relevant qualifications and certifications
What does it mean to be Verified VERIFIED
The Verified service provider program on GBS.World includes:
  • Verification of Certifications (e.g. ISO, GDPR, PCI-DSS etc.).
  • Client Success Stories and Case Studies.
  • Assessment of the Providers Services, Enabling Tech, Channels with 75+ data points.
  • Profiles/Videos of Top Executives/Management Team.
  • Confirmation of Size and Scale.
  • Verified Marketplace Profile and Badge of Recognition: Verified Service Provider.
  • Client Reviews, Testimonials and Ratings from Clients who Trust their Services.
 I Certified CERTIFIED
The Certified service provider program on GBS.World includes:
  • Operational Assessment and Expertise Evaluation with 190 Data Points.
  • Confirmation of Size and Scale.
  • Confirmation of Participation in Relevant Global and Local GBS/BPO/CX RFPs.
  • Fully Authenticated for Fast Tracked EOIs, PQQs and RFPs.
  • CX/C-SAT and Performance Reviews.
  • Client Reviews, Testimonials and Ratings from Clients who Trust their Services.
  • Client Success Stories and Case Studies.
  • Certified Marketplace Profile Badge of Recognition: Certified Service Provider.
 ?
What does it mean to be Verified | Certified ?
Nearshore and offshore location highlights

Source services by location

Ask us for nearshore/offshore location reviews, emerging market reports and opex/pricing/salary benchmarking surveys

Upcoming Events

For Suppliers

Get verified and generate leads
with your GBS World profile!

Get in front of business buyers from all over the world

Get assessed for our extensive certification and client/buyer review program.

Access the latest buying scoops, opportunities and hand-picked RFPs.

Make it easy for buyers to find, shortlist and select your services.

Get Verified

Find certified suppliers with
trusted reviews to service your business.

Links

Services

Get Instant Access to News & Research

Copyright © Africa Integrated Media (Pty) Ltd
Privacy Policy | Terms & Conditions