CCI Kenya Claimed

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Organization Bio

The CCI group of companies is the largest provider of customer management services in Africa, supporting domestic and international customers. Headquartered in the UAE the group comprises of several companies across the African continent. CCI services brands in the USA, UK, Australia, South Africa & Kenya.
Our continued vision is to be the largest and most respected outsourcer in Africa by offering world class solutions to derive true value for our clients and their customers. Our operations began in 2006 with 5 employees and today our workforce has exponentially grown and made us one of the largest BPO companies in Africa with our largest operating center in South Africa, followed by Kenya.
In addition, we are a recruitment and training organization that prides itself on ensuring that we reduce the unemployment rate in South Africa by creating jobs and positively impacting the socio-economic status of our employees and South Africa – These initiatives have expanded into Kenya as well.
Our focus on people merged with our cost effective client centric operating model has created a business enhancing, multi-channel, multilingual delivery center capability based across Southern Africa to service a global customer base 24x7x365.


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Our FUN IN THE PARK event is an annual engagement where we invite our staff and their family members and friends for a fun day out in the sun. They get to enjoy live performances from some of Africa’s prominent musical acts. At this year’s FUN IN THE PARK, held in South Africa we had over 20 000 attendees who helped us celebrate as ONE BIG CCI FAMILY.

High Performance Awards 2020
Our High Performance Awards held on the 11th of December 2020 are a celebration of high performance within our business. Through these awards, we aim to create a culture of high performance – rewarding our staff members who go beyond the call of duty to make us the leader in the industry.


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