49% of global enterprise buy-side
executives say they want to access
authentic, trusted service provider reviews and rankings.
The Trustpilot of the CX-BPO Industry
The World Source Marketplace for Global Business Services (GBS.World) enables global business buyers to discover sourcing opportunities and verify, shortlist, and right-source service providers and nearshore/offshore locations. Backed by incisive research, analysis, and consulting, GBS.World connects buyers and service providers to grow exponentially and transform human experience (HX) everywhere.
This includes the Verified and Certified authentication program, which assesses the size, scalability, capabilities, and client-success track records of service providers, thereby providing buyers with validated profiles and data-driven matchmaking.
Our Verified and Certified Providers
1200+ Providers Registered
Let our independent analysts and researchers assess, review and validate your capabilities and services.
There are three authentication programs on GBS.World for global outsourcing suppliers as follows:
- Marketplace Profile and Listing
- Logo and Profile Banner
- Claim or Create Your Listing
- Global Exposure to Business Buyers
- Verified Service Provider. More about thisOur analysts and researchers will corroborate and substantiate your service capabilities, scalability, diversity, compliance and sustainability.
- Upgrade to Multi Tab Microsite Business ProfileProfile of your Services, People, Enabling Tech, Languages, Time Zones and Communication Channels.
- Leads Request for Information (RFI) Contact Forms
- 3 Service Categories of Your Choice
- Client Verified Reviews and RankingsOur analysts and researchers will collate and validate authentic testimonials and aggregated rankings from other sources and sites. Client names and/or industry verticals included with permission only.
- Validated Client TestimonialsOur analysts and researchers will collate and validate authentic testimonials and aggregated rankings from other sources and sites. Client names and/or industry verticals included with permission only.
- Certifications and ComplianceAssessment and listing all your industry and standards-based certifications and compliance with relevant regulations, including data privacy.
- Website Review WidgetsStar-rating and Review Widgets and Badges to Display on Your Website, Email Signatures and More.
- Email Review WidgetsStar-rating and Review Widgets and Badges to Display on Your Website, Email Signatures and More.
- Client Case Studies and Success Stories*
- Your Own Thought Leadership Marketplace BlogPublish content in your own SEO-enabled blog in your business profile. Consideration for Main Page/PR Publicity.
- Full Page in GBS World Buyers Choice ReportAnnual Buyers Choice eBook Report Shared with Global Business Buyers and Prospective Clients
- Unlimited Event Listings and Promotion
- Industry Market Research and IndexesReceive abridged industry reports, salary surveys, pricing indexes and offshore and nearshore location reviews
- Video Sharing Tools
- Social Media Sharing Tools
- Profile Performance and Advanced Analytics
- Online and Email Implementation Support
- GBS World Verified Badge of Recognition
- 360 Operational Assessment and Expertise AnalysisOur analysts and consultants will conduct an in-depth Operational Assessment and Expertise Analysis for Data Driven Matching to Client/Buyer Requirements. Includes:
360 Operational Assessment
Engagement with CEOs/ Execs.
Lead Consultant
Auditing Consultants
Admin Support
Final Site Audits - Data Driven Matching to Client Requirements
- GBS World Class Outsourcer Certification, andAfter our 360 Operational Assessment receive your certification from GBS World and your contact centers certified by GBS Nexus
- GBS Nexus CX/Contact Center Certification
- ISO 1825 Contact Center CertificationGet dual certification with GBS World and ISO 1825
- Annual Compliance Audits and Assessments
- Fully Authenticated for EOIs and RFPsFull authentication for tenders, EOIs and RFPs run via GBS World and marketplace partners
- Value Proposition Development & Design
- 6 Service Categories of Your Choice
- Confidential Buy Side Demand Benchmarking ReportYour own tailor-made report benchmarking your company against buy-side criteria and requirements of global business buyers
- Bi-annual Member Success, Advisory and Strategy Sessions
- Dedicated Client Success Manager
- Global Salary SurveyReceive extended industry reports, salary surveys, pricing indexes and offshore and nearshore location reviews
- Global Opex and Pricing Index
- Global Voice of the Client Report
- Global Voice of the Agent Report
- GBS World Certified Badge of Recognition
FREE
VERIFIED
$297 per month, paid yearly
CERTIFIED
Let's Talk
Our promise to buyers is that they get authentic, unbiased reviews and assessments of providers.
Discover the best global business service providers for you.
Browse through these services.
