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Outworx

has been assessed and profiled on GBS.World

Verified

iContact BPO

has been assessed and profiled on GBS.World

Certified

Coach

has been surveyed and listed with GBS World

Registered

Callforce

has been assessed and profiled on GBS.World

Verified

Connect IQ

has been assessed and profiled on GBS.World

Verified

OneDigital

has been surveyed and listed with GBS World

Registered

Nike Golf

has been surveyed and listed with GBS World

Registered

CCI

has been assessed and profiled on GBS.World

Verified

Merchants

has been assessed and profiled on GBS.World

Verified

Barclays

has been surveyed and listed with GBS World

Registered

Crunch

has been surveyed and listed with GBS World

Registered

KeyBank

has been surveyed and listed with GBS World

Registered

Concentrix

has been assessed and profiled on GBS.World

Certified

Commonwealth

has been surveyed and listed with GBS World

Registered

Capability BPO

has been assessed and profiled on GBS.World

Verified

Kura

has been assessed and profiled on GBS.World

Verified

Summit

has been surveyed and listed with GBS World

Registered

SA Commercial

has been assessed and profiled on GBS.World

Verified

Munich RE

has been surveyed and listed with GBS World

Registered

Fulton Bank

has been surveyed and listed with GBS World

Registered

121-BPO

has been assessed and profiled on GBS.World

Verified

ELS CX

has been assessed and profiled on GBS.World

Verified

Outsource Global

has been assessed and profiled on GBS.World

Certified

The CPG

has been surveyed and listed with GBS World

Registered

Mamiye Brothers

has been surveyed and listed with GBS World

Registered

Ascensos

has been assessed and profiled on GBS.World

Verified

SoluGrowth

has been assessed and profiled on GBS.World

Verified

Xceed

has been assessed and profiled on GBS.World

Certified

RPS

has been surveyed and listed with GBS World

Registered

Interact

has been assessed and profiled on GBS.World

Certified

Back Office

4.8

+180 service providers

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+376 service providers

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+126 service providers

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+213 service providers

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& Legal

4.9

+79 service providers

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4.8

+130 service providers

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4.7

+97 service providers

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(ITO)

4.6

+252 service providers

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4.7

+40 service providers

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Why business buyers turn to GBS World

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We know how important it is for you to cut business costs, improve efficiencies, hire qualified and reliable suppliers and select the best delivery locations.

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Receive data-rich, end-to-end sourcing expertise with our seasoned analysts and consultants.

Navigate your buying journey with ease and peace of mind!

Cut Costs by 60% + Boost Total Human Experience (HX)

Sourcing sales, customer service, contact center, and other business functions from verified and certified suppliers can enable you to cut overhead costs without compromising efficiency and product/service quality. Subcontracting sales, contact center, and CX work to highly experienced service providers creates opportunities for you to tap into best practice and skilled talent, while mitigating risk across multiple locations. All this while simultaneously improving total human experience (which includes customer experience (CX), digital experience (DX) and employee experience (EX).

Our Verified and Certified Providers

The largest marketplace of GBS service providers with relevant qualifications and certifications

Outsource Global

We are Africa’s leading business and knowledge process outsourcing company, serving clients in the US, UK and…

Abuja

iContact BPO

iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to…

257 Beyers Naudé Drive

IT Industry Development Agency

The IT Industry Development Agency (ITIDA) is the executive arm of the Egyptian Ministry of Communication…

0715609766
Cairo

Outworx

Outworx provides an innovative, professional solution for Business Process Outsourcing. Business Process…

0715609766
Durban

Xceed

Xceed is a global provider of quality, multi-lingual Business Process Outsourcing (BPO) services. Since its…

+20223223800
Maadi Technology Park

Sigma Connected

Sigma Connected is a multi-award-winning provider of outsourced contact centre services, business…

0715609766
5 Mocke Road

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Upcoming Events

The Customer Conference Europe

MEET THE EUROPEAN CUSTOMER SUCCESS COMMUNITYAND BUILD TOGETHER THE FUTURE OF CS! The Customer Conference is…

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January 30, 2025 9:00 am - 6:00 pm

The Customer Show Asia

Asia’s #1 Expo For All Industry Leaders Impacting Their Customer Journeys’ Lifecycle &…

Singapore
March 19, 2025 8:00 am - March 20, 2025 5:00 pm

CX Healthcare Exchange

NORTH AMERICA'S PREMIER INVITATION-ONLY EVENT FOR SENIOR EXPERIENCE LEADERS IN HEALTHCAREHUMAN…

Fort Lauderdale
October 29, 2024 8:00 am - October 30, 2024 5:00 pm

CX Asia Week 2024

The Customer Experience Revolution Starts Now! CX Asia Week returns for its 12th edition, themed Experience…

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November 19, 2024 9:00 am - November 22, 2024 6:00 pm

CxOutsourcers Mindshare Event

Exclusively for BPO Operators Only. By attending the CxO Munich, Germany 2025 Event May 06 to May 08, 2025,…

Munich
May 7, 2025 8:00 am - May 8, 2025 5:00 pm

Customer Experience & Digital Engagement Leaders Forum 2025

In today’s dynamic business landscape, customer experience has emerged as a key differentiator across all…

Berlin
March 19, 2025 8:00 am - March 20, 2025 5:00 pm

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Access certified and ranked outsourcing suppliers in best-choice locations.

Back Office

Contact Centers

Digital

Sales

Service/Support

Debt Recovery & Legal

Finance & Accounting (F&A)

Human Resource Outsourcing (HRO)

IT Outsourcing (ITO)

Learning Services Outsourcing (LSO)

Advisory & Consulting

Technical Services

Trade & Investment

Outsource Global

We are Africa’s leading business and knowledge process outsourcing company, serving clients in the US, UK and…

iContact BPO

iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to…

IT Industry Development Agency

The IT Industry Development Agency (ITIDA) is the executive arm of the Egyptian Ministry of Communication…

Outworx

Outworx provides an innovative, professional solution for Business Process Outsourcing. Business Process…

Xceed

Xceed is a global provider of quality, multi-lingual Business Process Outsourcing (BPO) services. Since its…

Sigma Connected

Sigma Connected is a multi-award-winning provider of outsourced contact centre services, business…

The Customer Conference Europe

MEET THE EUROPEAN CUSTOMER SUCCESS COMMUNITYAND BUILD TOGETHER THE FUTURE OF CS! The Customer Conference is…

The Customer Show Asia

Asia’s #1 Expo For All Industry Leaders Impacting Their Customer Journeys’ Lifecycle &…

CX Healthcare Exchange

NORTH AMERICA'S PREMIER INVITATION-ONLY EVENT FOR SENIOR EXPERIENCE LEADERS IN HEALTHCAREHUMAN…

CX Asia Week 2024

The Customer Experience Revolution Starts Now! CX Asia Week returns for its 12th edition, themed Experience…

CxOutsourcers Mindshare Event

Exclusively for BPO Operators Only. By attending the CxO Munich, Germany 2025 Event May 06 to May 08, 2025,…

Customer Experience & Digital Engagement Leaders Forum 2025

In today’s dynamic business landscape, customer experience has emerged as a key differentiator across all…

Access certified and ranked
outsourcing suppliers in best-choice locations.

Debt Recovery
& Legal

IT Outsourcing
(ITO)

Advisory &
Consulting

Technical
Services

Trade &
Investment