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Back Office

4.8

+180 service providers

Contact Centers

4.9

+377 service providers

Digital

4.8

+224 service providers

Sales

4.8

+126 service providers

Service/Support

4.9

+215 service providers

Debt Recovery
& Legal

4.9

+79 service providers

Finance & Accounting (F&A)

4.8

+130 service providers

Human Resource Outsourcing (HRO)

4.7

+97 service providers

IT Outsourcing
(ITO)

4.6

+253 service providers

Learning Services Outsourcing (LSO)

4.7

+40 service providers

Advisory &
Consulting

Technical
Services

Trade &
Investment

Why business buyers turn to GBS World
A global research-centric marketplace of expertise at your fingertips.

We know how important it is for you to cut business costs, improve efficiencies, hire qualified and reliable suppliers and select the best delivery locations.

We help you to do this with:

BUYER-TO-PROVIDER MATCHMAKING AND SELECTION

NEARSHORE/OFFSHORE LOCATION IDENTIFICATION

OPERATIONAL LAUNCH AND SETUP

SUPPLIER RELATIONSHIP MANAGEMENT

PRICING & COST REDUCTION ANALYSES

Receive data-rich, end-to-end sourcing expertise with our seasoned analysts and consultants. 

Navigate your buying journey with ease and peace of mind!

Cut Costs by 60% + Boost Total Human Experience (HX)
Sourcing sales, customer service, contact center, and other business functions from verified and certified suppliers can enable you to cut overhead costs without compromising efficiency and product/service quality. Subcontracting sales, contact center, and CX work to highly experienced service providers creates opportunities for you to tap into best practice and skilled talent, while mitigating risk across multiple locations. All this while simultaneously improving total human experience (which includes customer experience (CX), digital experience (DX) and employee experience (EX).
Our Verified and Certified Providers
The largest marketplace of GBS service providers with relevant qualifications and certifications
What does it mean to be Verified VERIFIED
The Verified service provider program on GBS.World includes:
  • Verification of Certifications (e.g. ISO, GDPR, PCI-DSS etc.).
  • Client Success Stories and Case Studies.
  • Assessment of the Providers Services, Enabling Tech, Channels with 75+ data points.
  • Profiles/Videos of Top Executives/Management Team.
  • Confirmation of Size and Scale.
  • Verified Marketplace Profile and Badge of Recognition: Verified Service Provider.
  • Client Reviews, Testimonials and Ratings from Clients who Trust their Services.
I Certified CERTIFIED
The Certified service provider program on GBS.World includes:
  • Operational Assessment and Expertise Evaluation with 190 Data Points.
  • Confirmation of Size and Scale.
  • Confirmation of Participation in Relevant Global and Local GBS/BPO/CX RFPs.
  • Fully Authenticated for Fast Tracked EOIs, PQQs and RFPs.
  • CX/C-SAT and Performance Reviews.
  • Client Reviews, Testimonials and Ratings from Clients who Trust their Services.
  • Client Success Stories and Case Studies.
  • Certified Marketplace Profile Badge of Recognition: Certified Service Provider.
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What does it mean to be Verified | Certified ?

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