Buyers Survey - GBS World

Step 1 of 4

Hello and welcome to GBS World!
Gear your search to match your requirements

First, complete this needs assessment to enable us to help you. It will only take about 5 minutes.
Second, be assured that your details and the information you share will be kept strictly confidential. No contact details about you or company will be with any service providers or vendors. You can view our Privacy Policy here.

Name(Required)
First Last

Email(Required)

Company(Required)

Position/Title(Required)

Industry(Required)

Phone(Required)

Country(Required)

1. What services are you looking for?(Required)
Back Office Services
Customer Experience/Contact Centers
Debt Recovery
Finance & Accounting
Human Resource Management
IT Outsourcing
Knowledge Process Services
Learning Services/Training
Legal Services
Procurement Services
Recruitment Services
Other
Other

2. Which of the following best describes the services you need? Tick all that apply
Back Office Services(Required)
Application Processing
Content Moderation
Claims Processing
Data Annotation
Data Entry/Management
Document and Case Management
Loan/Initiation Processing
Order Fufillment
Operations or Administration Support
Transaction Processing
Other
Other

Customer Experience(Required)
Inbound Sales Calls
Outbound Sales Calls
Inbound Customer Service and Support
Outbound Customer Service and Support
Lead Generation and Management
Retention, Cross-selling and Up-selling
Customer Churn and Win-back
Customer Lifecycle Management
Digital Contact (e.g. web chat, social media)
Other
Other

Debt Recovery(Required)
Arrears/Final Notice Communications
Bounced Debit Orders/Payments
Credit Lifecycle Management
Credit Card Debt
Debt Collection
Debt Rehabilitation
Judgments
Other
Other

Finance & Accounting(Required)
Accounting (General)
Financial Planning & Analysis
Knowledge Process F&A
Order-to-Cash (O2C)
Payroll Services
Procure-to-Pay (P2P)
Record-to-Report (R2R)
Tax Accounting & Management
Other
Other

Human Resource Management(Required)
Benefits Administration
Employee Lifecycle Management
HR Management Services
Learning Services
Payroll Services
Project Based HR Outsourcing
Recruitment Services
Workforce Administration
Other
Other

IT Outsourcing(Required)
Application Development
Application Support/Management
Cloud/Hosted Solutions
Database Development/Management
Data Analytics/Science
Managed IT Services
Software Development
Technical/Helpdesk Support
Testing
User Experience (UX)
Other
Other

Knowledge Processing(Required)
Analysis
Business Research
Consumer Research
Concierge Services
Legal Process Outsourcing
Marketing Services
Medical Assisted Services
Travel Assisted Services
Other
Other

Learning Services/Training(Required)
Customer Service Training
Blended Learning
eLearning
Financial Training
Leadership Coaching/Training
Learning Experience Platforms (LXPs)
Legal Training
Micro Credential Training Courses
Work-at-Home Training
Technical Training
Other
Other

Legal Services(Required)
Automated Legal Processing
Claims Processing
Compliance Assistance
Contract Drafting/Management
Discovery/document Review
Integrated Legal Services
Legal Research
Legal Analysis
Legal Writing
Litigation Support
M&A Due Dilligence
Patent Support
Transcriptions
Other
Other

Procurement Services(Required)
General Procurement/eProcurement
Contract Administration
Procurement Chain Management
Purchase Order Processing
Supply Chain Processing/Management
Transactional Services
Vendor Set-up/Administration
Vendor Management
Other
Other

Recruitment Services(Required)
Candidate Sourcing Programs
Competency/skills Management
Conducting/Scheduling Interviews
Contract and Offer Management
eRecruitment Platforms
Flexible Staffing Requirements
Recruitment Forecasting
Recruitment/Employee Engagement Models
Other
Other

3. Tell us more – provide a short description of why you need these services?(Required)
4. Where would you consider outsourcing these services?(Required)
Africa
Asia
Central and Latin America
Eastern Europe
Middle East
North America
Western Europe
United Kingdom
5. Which of the following best describes your budget for these services?

Less than $20,000

$20,000 to $49,999

$50,000 to $99,999

$100,000 to $299,999

$300,000 to $599,999

$500,000 to $999,999

More than $1,000,000

Other
Other

Below are the number of Service providers we have in the Marketplace that could fit your requirements.
Contact us to engage with these Service Providers and run EOI’s or RFP’s.

Back Office Services [tf_numbers name="results-1"]
Customer Experience/Contact Centers [tf_numbers name="results-2"]
Debt Recovery [tf_numbers name="results-3"]
Finance & Accounting [tf_numbers name="results-4"]
Human Resource Management [tf_numbers name="results-5"]
IT Outsourcing [tf_numbers name="results-6"]
Knowledge Process Services [tf_numbers name="results-7"]
Learning Services/Training [tf_numbers name="results-8"]
Legal Services [tf_numbers name="results-9"]
Procurement Services [tf_numbers name="results-10"]
Recruitment Services [tf_numbers name="results-11"]
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