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GBS WORLD NEWS | WEEK 2 | AUGUST 2024
Spectrum, a broadband communications giant in the United States, is recruiting 400 employees for its new 48,000 square-foot call center in Pharr, Texas, which will provide bilingual support for customersnationwide.…
GBS WORLD NEWS | WEEK 1 | AUGUST 2024
In the Philippines, President Ferdinand Marcos Jr. has announced a ban on offshore gaming operations, giving the industry until the end of 2024 to wind down, citing the need to…
GBS WORLD NEWS | WEEK 4 | JULY 2024
In the Philippines, over 600 BPO executives gathered for the 8th Contact Islands 2024 conference in Cebu, organized by the Contact Center Association of the Philippines (CCAP). The three-day event…
GBS WORLD NEWS | WEEK 3 | JULY 2024
In Liberia, BNS Technology Solutions inaugurated the country’s first outbound and inbound international call center, aiming to employ up to 120 local youth. Located in Paynesville, the center can handle…
GBS WORLD NEWS | WEEK 2 | JULY 2024
The Belize City Council has partnered with BPO firm…
GBS WORLD NEWS | WEEK 1 | JULY 2024
In India, Infosys Foundation – the philanthropic arm of…
GBS WORLD NEWS | WEEK 5 | JUNE 2024
In Cape Town, South Africa, Sigma Connected, a UK-based…
GBS WORLD NEWS | WEEK 4 | JUNE 2024
Global customer management institute, ICMI, has announced its Contact…
GBS WORLD NEWS | WEEK 3 | JUNE 2024
The annual Nexus 2024 event, held from June 12…
GBS WORLD NEWS | WEEK 2 | JUNE 2024
One of the world’s largest food and beverage companies…
GBS WORLD NEWS | WEEK 1 | JUNE 2024
A recent KPMG in Canada survey found that retailers…
GBS WORLD NEWS | WEEK 4 | MAY 2024
Rwanda is experiencing significant GDP growth, driven by the…
GBS WORLD NEWS | WEEK 3 | MAY 2024
Global technology and services company, Concentrix, is set to…
