Event type

Physical Event


Transforming Customer Experience

Whether you’re coming from a big bank, mid-sized credit union, fintech, wealth management firm or insurance company – you’re all fighting the same uphill battle and have the same end goals: keep your clients satisfied, win new business amidst up-and-coming competition, and promote the importance of a strong CX strategy. CXFS brings you a world-class speaking faculty from across the financial industry spectrum, dedicated to revealing the why’s and how’s behind the most innovative CX strategies in the world.

Attended By The World’s Biggest Brands

The Best in CX, Coming Together in One Place

Since 2011, our CX events have brought together thousands of senior level customer experience executives to discuss the latest in cx design, innovation, culture and strategy. Join your peers for 2 days of learning, networking and fun in Boston this summer!