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Webhelp Claimed

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Organization Bio

Webhelp designs, delivers, and optimizes unforgettable human experiences for today’s digital world – creating game-changing customer journeys. From sales to service, content moderation to credit management, Webhelp is an end-to-end partner across all B2C and B2B customer journeys. Its close to 100,000 passionate employees across more than 55 countries thrive on making a difference for the world’s most exciting brands. Webhelp is currently owned by its management and Groupe Bruxelles Lambert (Euronext: GBLB), a leading global investment holding, as of November 2019.

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The Perfect Partnership

Rated 5 out of 5
2023-01-18

Since the contract partnership between The Very Group and Webhelp began in 2015, there have been some astounding improvements in their customer service, and these have been publicly recognised. As a result of The Very Group and Webhelp’s partnership, The Very Group walked away with a CCA Gold award in 2020 for excellence in BPO collaboration. As well as this, an European Contact Centre & Customer Service Awards (ECCCSA) Gold award for best large customer service team.

Just before the awards, The Very Group also developed a customer closeness centre in 2019.

The partnership has also delivered game-changing commercial and customer outcomes.

Denzel Vaughan

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