Cut outsourcing costs by 60% or more
+ boost customer lifetime value.
Join our best practice cost-cutting and value creation peer-2-peer community. For business buyers only.
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WORRIED ABOUT CHOSING THE WRONG OFFSHORE LOCATIONS?
Save customer support or sales OPEX costs by 60%+ OPEX with service hubs in other locations
Reduce back office, IT, Accounting or Legal OPEX costs by 40%+ with certified specialists
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CONCERNED ABOUT SELECTING RIGHT-FIT OUTSOURCING SUPPLIERS?
Select, setup and supervise outsourced services from over 2,100 certified suppliers with GBS World trusted and unbiased sourcing experts
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WORRIED ABOUT CHOSING THE WRONG OFFSHORE LOCATIONS?
Identify best-fit delivery locations from over 70 sites and service delivery hubs worldwide with GBS World location analysts and indexes
Supplier Supervision & Management.
Retain our supplier relationship management (SRM) advisors to oversee and supervise the business continuity of your outsourced services including governance, SLAs, KPIs and OKRs
Cost Performance.
Enable our account and commercial professionals to continually look for ways to optimize and improve performance while saving costs and boosting customer lifetime value (CLV)
We promote impact sourcing
Recognizes and prioritizes providers committed to impact sourcing and diverse, equitable and inclusive (DEI) hiring
Hires and trains impact workers providing them with career pathways and consistent upskilling and reskilling
Gains a job, salary and training indirectly sponsored by the business buyer that creates a positive outcome on their life
4 to 5 family members of impact workers benefit from increased income and money for food, living and household expenses
The broader community of the impact sourcing worker also benefits from their spend and impact on society
Impact sourcing workers are people from poor, displaced or impoverished communities who can be trained to service global clients, campaigns and consumers
