Description
SSOW Is The World’s Largest And Longest Running
Shared Services & Outsourcing Event.
As shared services evolves through automation, digitization, the future of work, and a focus on process excellence, SSOW is critical to guide business services executives through these areas of opportunity.
Our 2023 agenda
has four key areas of
SSOW Is The World's Largest and Longest-Running Shared Services & Outsourcing Conference
At the Shared Services & Outsourcing Week (SSOW) conference, gain perspectives on challenges, opportunities, and strategies for effectively navigating GBS trends to drive business growth and transformation. This year, we're focused on
automation,<br
With a dynamic and changing workforce, digital leaders are fast tracking data-driven connected worker solutions to effectively capture and retain valuable knowledge, improve workforce mobility, and drive continuous improvement for sustainable growth. Developed in partnerships with our Advisory Board, this year's event will feature a cross-industry immersive
The AI & Big Data Expo Global is arriving between the 30th November – 1st December 2023. With 150+ speakers, 6,000+ attendees, our AI-powered matchmaking tool, live sessions and access to 5 co-located shows, this is not a conference to be missed! https://www.ai-expo.net/global
Call & Contact Centre Expo returns this November.
This is the place to be if you’re looking to reconnect with the
customer engagement world and develop your contact centre
knowledge.
Returning to London's ExCeL on
29-30
November 2023,
this is your chance to reconnect with thousands of customer
The 2023 Global Business Services Conference will turn its focus from the why of GBS to the how: insights into execution that fulfill the promise of GBS and shared services. It will provide service delivery leaders with perspectives, practical examples, and real-life stories from leaders of the most successful service organizations on how they are increasing
The virtual Hybrid Cloud Congress returns on the 26th of October 2023! Come join over 500 senior industry professionals at this virtual conference and discover the business benefits born out of combining and unifying public cloud and private cloud services to create a single, agile, and cost-optimal IT Infrastructure. Network with over 500 industry
THE CX SOLUTIONS SUMMIT IS A HIGHLY FOCUSED EVENT THAT BRINGS THE INDUSTRY TOGETHER TO BUILD RELATIONSHIPS. IN ADDITION, YOU’LL ENJOY INTERACTIVE SEMINARS, NETWORKING WITH PEERS AND VALUABLE INTRODUCTIONS WITH INNOVATIVE SUPPLIERS IN THE INDUSTRY. Who should attend? Chief of Customer Experience Director of Customer Experience/CX Head of Customer
We pride ourselves in offering independent content by industry leaders. Our session speakers are selected based on the content, quality, and relevance of their proposals to the contact center industry. Community-focused means you get to spend quality time with your peers. Come together to collaborate, brainstorm, and solve the challenges that contact center
Why you and your team need to attend The CX Event of 2023 We’ve entered a year of extraordinary change. Customer complaints are higher than ever, and long-standing businesses have closed their doors. One thing we’ve learned from the past is that companies with outstanding service are most likely to survive economic uncertainties. They create the greater
The Customer Service Revolution is more than a conference, it is a movement.
The CSRevolution represents a community of like-minded professionals who are ready to ditch the status quo and make their brand the one customers can’t live without.
In its 13th year as America’s #1 Customer Service Conference, The
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