Advanced Call Center Technologies

Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA) and near shore outsourced call center services to the financial services, mortgage, telecommunications, healthcare, cable and retail industries. Our services include fraud prevention & detection, dispute management, customer service, sales and marketing services, customer retention, back office support and more. Our philosophy is to treat each interaction as an opportunity to strengthen loyalty and increase revenue. To do that, we need to be more than just an outsourced service provider. By combining People, Process, and Technology, ACT becomes a transparent partner as the voice of your brand. Our agents are thoroughly vetted and given continuing education as long term employees. Every service goes through rigorous quality assurance and ongoing performance analysis.