South Africa offers the Global Business Services markets real value as a delivery location with a large availability of good quality English speaking talent with high empathy, cultural affinity, and niche domain skills, which have led to success in next generational service delivery.
BPESA is the recognised Industry Body and Trade Association for the Global Business Services (GBS) Sector in South Africa. As a not for proﬁt entity, BPESA was established to promote trade and serve the interests of its many stakeholder groups engaged in the development, growth and sustaining of this vibrant sector that cuts across many industry verticals of the economy.
BPESA’s mission is to create a trading environment in the Global Business Services Sector in South Africa that is conducive for inclusive and collaborative growth at scale, underpinned by the sustainable supply of workplace skills for the future, a culture of innovation, and a drive for continuous improvement across the supply chain.
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