Ignition Group

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Organization Bio

Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success.

With a staff complement of nearly 3 000 people, we have a team of experts in the fields of IT, Finance, Marketing, Human Resources, Sales, Development, Compliance, Customer Care, Training and Support. Ignition Group has built a sound infrastructure to support a number of business verticals within the Group, allowing the business verticals to swiftly develop, innovate, adapt and support our Business Partners and strategies.

The Contact Centre currently has 1,200 seats mixed between inbound and outbound sales as well as customer support services, conducting over 15,000,000 outbound calls per year. Ignition Contact Centre strives to be the best in quality and is Financial Advisory and Intermediary Services regulated as set out by the Financial Services Board.

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