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Organization Bio

IntelliBPO (Pty) Ltd. is a full-service business process outsourcing (BPO) service provider built on the foundations of the 30-year-old Convergent-Group of companies comprising of the following:


VVM South Africa, a 1000+ seat specialist debt recovery (collections) operation

Kalija BPO, a mature outsource service provider based in Mauritius

IntelliBPO with operations based in Durban (Head Office and Johannesburg


The Mission

IntelliBPO was created to leverage the group’s existing physical infrastructure and operational capacities in Durban, Johannesburg and Mauritius. IntelliBPO is architected to provide innovative CX solutions, which delivery compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.

The Vision

To be amongst the world’s leading BPO/GBS providers, providing our clients an our clients customers with the best possible service experiences at the lowest viable cost.

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Organization Overview

Number of Locations in Country :
Major Points of Presence :
Durban, Johannesburg
Operating Years :
30 - 31
Business/Outsourcing Experience :

Business Info

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