ISON BPO Nigeria

iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management, Social Media care, eKYC and Data Cleanup services. We have close to 2500 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin._x000D_
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iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Our dedicated and talented workforce spread across Sub-Saharan African countries, along with India and Myanmar, are redefining the way people connect with enterprises. In less than a decade, we have grown into a global business and this is our growth story._x000D_
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iSON has developed the expertise to manage end to end customer experience management through its 30+ Green field and state-of-the-art contact centres worldwide. iSON with its decade experience in Africa has ensure zero leakage independent of disruptions in technology, for FTSE100, S&P500 and CAC 40 companies from the computer technology, unified communications, telecommunications, financial services sectors, among others.