NEO bpo

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Organization Bio

We are specialized in offering BPO solutions, technology and services, combining CX, UX and Design Thinking consulting. We support our clients in the digital transformation and in the creation of new service journeys, redefining the way consumers and companies relate and reducing costs. With more than 16 thousand employees in 11 units throughout Brazil, we are among the 05 largest companies in the sector and we serve the 50 largest companies in the country, with shareholders Luiz Mattar and Sharpen Capital. Our digital platform offers solutions for the evolution of our customers’ business, with intelligence for Backoffice, Digital Engagement, Customer Service, Shared Services Center, Billing, Service Infrastructure and Management and Monitoring of Social Media, in addition to Chat, Chatbot solutions , virtual agent.
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