Platinum Contact Center is an established BPO service provider with its operations based in Kampala, Uganda. It was born out of a previous call center market leader, DIAL-A-SERVICE (U) LTD. It is managed by experienced entrepreneurs in BPO and call center fields.
Platinum Contact Center provides the following services:
Call Centre Services
Helpdesk
Inbound call reception services.
Outbound calling services including customer satisfaction surveys
Tele-marketing Services.
Social Media support services.
Document transcription services.
Organization Overview
Number of Locations in Country: 1
Major Points of Presence: Kampala
Operating Years: 6
Business/Outsourcing Experience: 6
Global Markets Serviced: Canada, United States, Africa
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