As one of the world’s largest English-speaking nations with a 95% literacy rate, the Philippines remains an undisputed leader in customer service outsourcing. Since 2005, TELUS International clients have enjoyed tremendous success in the region benefiting from a growing university-educated population, competitive labor rates and stable communications infrastructure. Today, TELUS International maintains seven sites strategically located throughout metro Manila supporting customer experience and digital IT outsourcing for some of the world’s top brands. 7 CX and IT delivery centers
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