When seeking professional services, it all comes down to the people actually providing the services. Dean Kaplan (see his personal LinkedIn profile) personally handles all large claims. Mr. Kaplan has 30 years of business and negotiating experience, has closed over $500 million of transactions, has an MBA from a top 5 university and traveled to over 40 countries during his career. He has been a senior executive at a number of companies and is a recognized expert in the collection industry, frequently speaking and industry events and authoring articles for debt collection publications.
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