Weekly News
GBS WORLD NEWS | WEEK 1 | SEPTEMBER 2024
The 12th edition of the Africa Fintech Summit took place from September 4–6, 2024, in Nairobi, Kenya. The event brought together over 1,200 African and
September 8, 2024
Weekly News
GBS WORLD NEWS | WEEK 5 | AUGUST 2024
TriZetto Software Group – a subsidiary of the multinational IT corporation, Cognizant – has filed a lawsuit against another IT giant, Infosys, in a Texas
September 1, 2024
Thought Leadership
The Top 10 Outsourcing Myths, Debunked
Outsourcing is surrounded by misconceptions. Dispelling these is crucial for businesses to make informed decisions about outsourcing and to fully leverage its many potential benefits.
August 25, 2024
Weekly News
GBS WORLD NEWS | WEEK 4 | AUGUST 2024
Teleperformance, the global BPO giant, has expanded its Jamaican operations by opening a new branch in Westmoreland, creating 800 jobs. This addition complements their existing
August 25, 2024
Weekly News
GBS WORLD NEWS | WEEK 3 | AUGUST 2024
In global news, the EU AI Act took effect on August 2, with a recent article by the IT education website, Techopedia, explaining why it
August 18, 2024
Industry News
Sigma Connected partners with IRIS on AI technology roll out
Business outsourcing provider Sigma Connected has announced an extended partnership with audio specialist IRIS Clarity as it further improves the company’s call handling and sound
August 16, 2024
