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Sigma Connected and BMet mark eight-year jobs partnership success
Prime Minister of Egypt Witnesses ITIDA and Mashreq Global Network Agreement to Expand Operations in Egypt
Gig CX vs BPX
Sigma Connected and BMet mark eight-year jobs partnership success
Prime Minister of Egypt Witnesses ITIDA and Mashreq Global Network Agreement to Expand Operations in Egypt
Gig CX vs BPX
Top Digital & ITO Global Location Rankings unveiled from the 2023/24 GBS World Competitive Index
Global Offshore and Nearshore Locations See Vast Improvement in Rankings in the 2023/24 GBS World Competitiveness Index: CX and Back Office
4 reasons for North Africa’s rise as a nearshoring GBS/BPO destination for Europe
Top Digital & ITO Global Location Rankings unveiled from the 2023/24 GBS World Competitive Index
Global Offshore and Nearshore Locations See Vast Improvement in Rankings in the 2023/24 GBS World Competitiveness Index: CX and Back Office
4 reasons for North Africa’s rise as a nearshoring GBS/BPO destination for Europe
Sigma Connected takes on the 1,000th graduate from the South African Impact Sourcing organization, Shadow Careers
2024-02-09
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Sigma Connected and TDX Group form strategic partnership to support ethical debt collections
2024-01-26
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Dialfire: Revolutionizing Call Center Operations Globally
2024-01-11
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Israel–Hamas conflict impacts BPO/IT service delivery – but the resilience of the sector is apparent in the region
2023-11-24
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Sigma Connected Group announces entry into US market
2023-11-24
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Sigma Connected Group appoints Susan Young as Director of Insurance Services
2023-11-24
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Customer service in telecoms: it’s all about better connections – by Rob Sawle
2023-07-17
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Connecting communities – why Impact Sourcing makes a lasting difference – by Ben Jones
2023-07-17
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GBS.World named as media sponsor of the Business Services Sector (BSS) Forum and Outsourcing Stars Gala
2023-04-17
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Complaints and how to handle them
2023-02-06
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4 reasons for North Africa’s rise as a nearshoring GBS/BPO destination for Europe
2023-02-01
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The missing link: what the travel sector needs to do to regain customers’ trust and loyalty
2022-12-14
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The complete guide to executing an effective omnichannel collections strategy
2022-12-14
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South Africa’s BPO sector surges ahead, with CX and customer service leading the charge
2022-10-31
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Outworx joins the GBS World Marketplace and Verified Program
2022-10-06
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Sigma Connected wins South African ‘Jobs Creation Award’ in recognition of community commitment
2022-09-23
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Choosing the Right BPO Partner
2022-09-22
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GBS World Competitiveness Index Releases Advance Results for Digital and ITO services
2022-09-20
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