Industry News - GBS World

Industry News

Sigma Connected takes on the 1,000th graduate from the South African Impact Sourcing organization, Shadow Careers

Sigma Connected and TDX Group form strategic partnership to support ethical debt collections

Dialfire: Revolutionizing Call Center Operations Globally

Sigma Connected takes on the 1,000th graduate from the South African Impact Sourcing organization, Shadow Careers

Sigma Connected and TDX Group form strategic partnership to support ethical debt collections

Dialfire: Revolutionizing Call Center Operations Globally

GBS World Competitiveness Index Releases Advance Results for Digital and ITO services

8 Reasons why Blockchain should be Number 1 in Your CX Strategy

Research reveals 5 biggest outsourcing pain points facing business buyers

GBS World Competitiveness Index Releases Advance Results for Digital and ITO services

8 Reasons why Blockchain should be Number 1 in Your CX Strategy

Research reveals 5 biggest outsourcing pain points facing business buyers

Outcess joins the GBS World Marketplace and Verified Program

2022-09-15 No Comments

There Are No Shortcuts To BPO Sales In The US

2022-09-02 No Comments

How Culture And Innovation Play A Key Role In BPO Digital Transformation

2022-09-02 No Comments

BPO Needs A New Focus On Post-Pandemic Messaging

2022-09-02 No Comments

Merchants joins the GBS World Marketplace and Verified Program

2022-09-01 No Comments

Kura joins the GBS World Marketplace and Verified Program

2022-08-31 No Comments

Genesys joins the GBS World Marketplace and Verified Program

2022-08-24 1 Comment

Rage against the machine or embrace it

2022-08-16 No Comments

From great exhaustion and great resignation to talent empowerment and operational scalability

2022-08-15 No Comments

Connect iQ joins the GBS World Marketplace and Verified Program

2022-08-11 1 Comment

Capability BPO joins the GBS World Marketplace and Verified Program

2022-08-04 No Comments

Xceed joins the GBS World Marketplace and Certification Program

2022-07-28 No Comments

CallForce joins the GBS World Marketplace and Verified Program

2022-07-21 No Comments

What is the human element in customer service and where has it gone?

2022-07-20 No Comments

The importance of empathy when collecting late payments

2022-07-20 2 Comments

What is a self-managed team and how does it work?

2022-07-20 No Comments

Sigma Connected open contact centre and training facility to tackle youth unemployment

2022-07-16 No Comments

Research reveals 5 biggest outsourcing pain points facing business buyers

2022-07-15 1 Comment