Industry News - GBS World

Industry News

Israel–Hamas conflict impacts BPO/IT service delivery – but the resilience of the sector is apparent in the region

Sigma Connected Group announces entry into US market

Sigma Connected Group appoints Susan Young as Director of Insurance Services

Israel–Hamas conflict impacts BPO/IT service delivery – but the resilience of the sector is apparent in the region

Sigma Connected Group announces entry into US market

Sigma Connected Group appoints Susan Young as Director of Insurance Services

GBS World Competitiveness Index provides qualified buyer rankings for Eastern European locations

Nearshore CX opportunities flourish in the Caribbean and CALA regions

New, Enhanced Features on GBS.World

GBS World Competitiveness Index provides qualified buyer rankings for Eastern European locations

Nearshore CX opportunities flourish in the Caribbean and CALA regions

New, Enhanced Features on GBS.World

The changing face of retail: How to deliver customer service in the digital age

2022-07-15 1 Comment

Webhelp joins the GBS World Marketplace and Certification Program

2022-07-14 No Comments

Are you leveraging your customer contact center data as the fundamental CX differentiator that it can be?

2022-07-10 No Comments

Sigma joins the GBS World Marketplace and Certification Program

2022-07-08 2 Comments

Outsource Global joins the GBS World Marketplace and Certification Program

2022-06-30 No Comments

Interact joins the GBS World Marketplace and Certification Program

2022-06-23 No Comments

CCI joins the GBS World Marketplace and Certification Program

2022-06-22 No Comments

iContact joins the GBS World Marketplace and Certification Program

2022-06-22 No Comments

Help your customers: 5 ways to deal with debt

2022-06-01 No Comments

Customer experience innovation set to undergo exponential growth in the next decade, research finds

2022-05-03 No Comments

How ‘’Bring Your Own Device’’ (BYOD) Technology is a Game Changer in the Contact Center Environment

2022-05-03 No Comments

Contact Centre Data: A business game-changing report

2022-05-03 No Comments

5 Ways in Which Nigeria can Alleviate the Global Tech Shortage

2022-03-29 1 Comment

Evolving Trends in Legal Process Outsourcing Services

2022-03-23 1 Comment

5 Multi-Processing Services Outsourcers are Delivering within Growth Partners

2022-03-23 1 Comment

At Kura we put people first

2021-12-14 1 Comment

Changing the narrative….or rather challenging it!

2021-12-07 1 Comment

Harness True Agility with Business Process Outsourcing

2021-11-17 1 Comment