4 reasons for North Africa’s rise as a nearshoring GBS/BPO destination for Europe
Key facts and highlights: European GBS/BPO buyers can save up to 73% on contact center agent salaries when nearshoring to North African locations. Egypt is home to 38 million English speakers. In the GBS World Competitiveness Index, Egypt is ranked second and Morocco is ranked third. Following focused investment in infrastructure in recent years, North