Category: Thought Leadership

Global Offshore and Nearshore Locations See Vast Improvement in Rankings in the 2023/24 GBS World Competitiveness Index: CX and Back Office

Apart from Egypt and South Africa, the Philippines, India, Malaysia, Mexico, and Poland perform well across all rankings. The World Source Marketplace for Global Business Services (GBS.World) has released highlights of the 2023/24 GBS World Competitiveness Index and rankings drawn from extensive survey data from the Global Voice of the Buyer Survey. A

Read More

New, Enhanced Features on GBS.World

The World Source Marketplace for Global Business Services (GBS.World), the research-centric marketplace and sourcing platform for global business buyers and outsourcing providers, has switched on a refreshed and updated home page. The updated website provides buyers with easier ways to source service providers across 11 categories in 70 countries on six

Read More

Emerging Offshore Locations Across Africa, Asia, Latin America and Eastern Europe Rank Well in GBS World Competitiveness Index

India, Philippines, South Africa, Egypt, Poland, Mexico, Jamaica and Colombia perform well across all rankings The customer experience (CX) and back office outsourcing and offshoring results of the GBS World Competitiveness Index were released today to a global audience via The World Source Marketplace for Global Business Services (GBS.World). The

Read More